Patient Login


Broken Bracket and other Problems

What is a broken bracket?

A broken bracket occurs when one of the brackets that was bonded to your tooth is no longer attached. Sometimes it will slide along the arch wire and other times it will come out of your mouth completely. (If it does, don’t throw it away! Put it in a plastic baggie, and bring it with you to your appointment!)

If you break a bracket, call our office to schedule an appointment to rebond the bracket to your tooth. Typically Dr. Duffy would like to have the bracket fixed within five days to keep your treatment progressing. If this happens over the weekend, just call us Monday morning.

Even if you are scheduled for an appointment (Yes, even the same day!), call the office to inform us! When we schedule your appointment, we have set aside time and instruments needed to take care of you and your smile! If you arrive with a broken bracket and we’re not aware of it, we won’t be prepared to take care of you – and we hate being unprepared (like a pop quiz with no pen)! Not only do we not have the instruments ready, we haven’t allowed enough time. We know how valuable your time is and want to make sure we take care of you on time!

We know you don’t want to miss school/work or be late to practice, so we create our schedule so the most number of patients can be seen from 3:00 to 5:00 for adjustments only. Broken brackets add significant time to your appointment which is why we can’t fix these in the late afternoon.

Wire Irritations

Sometimes discomfort caused by a wire on your braces and be resolved by moving the wire away from the irritated area with a cotton swab or eraser. If the wire will not move, try covering the end of it with a small piece of cotton or wax. If the wire is painful, you can cut it with nail clippers that have been washed and disinfected in alcohol. If you cannot resolve the wire irritation, call our office the next business day for an appointment.

Wire Movement

Sometimes the arch wire in your braces shifts, creating discomfort. You can move this wire by taking clean tweezers and sliding the wire back into place, centering the black spot on your wire between your two front teeth.

After Hour Emergencies

If you have a life-threatening emergency, call 911. If you have an orthodontic emergency, call our office number: 918-249-1818. After office hours you will be directed to another number to reach Dr. Duffy directly.

What is an orthodontic emergency?

If you have an injury to your mouth from a sports accidents, bicycle crash or something of that nature, or if your appliance (Herbst, palatal expander, lingual holding arch) is broken or loose, call the office at 918-249-1818 to obtain the emergency number to contact Dr. Duffy directly.

For a YouTube video to see how to clip wires and for more information about these orthodontic problems, go to